When will the Coins be credited? Will I earn Coins for the full duration of my monthly plan contract?

For new monthly plan (mobile and home services) customers

Coins are first credited to your Aladdin Wallet account on the day your services are activated. For the remainder of your contract with Etisalat or du, we will credit Coins on the same day every month as long as you continue using the service. 

For activation of services on 29th/30th/31st of any month, Coins will be credited on the 1st of the next month.

For prepaid plans paid in advance, the total value, inclusive of VAT, will be credited as Coins upon proof of payment (such as a receipt) which can be emailed to us at customercare@aladdin.life or sent via Whatsapp to our business account number +971 52 518 7632.

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